Are you an experienced HR professional who is passionate about HR Operations and loves managing a team? This HR Operations Manager position is your chance to excel in a strategic and hands-on role, driving efficiency and excellence in HR processes.
As the HR Operations Manager, you will oversee the delivery of HR operational services, ensuring compliance and efficiency. This role is pivotal in leading a team of HR professionals to deliver high-quality support across the employee lifecycle. Your leadership will foster a high-performance culture, and your strategic insights will support senior leadership in making informed decisions.
Key duties and responsibilities:
- Lead, coach, and develop a team of HR professionals, promoting a high-performance culture.
- Allocate workloads, set priorities, and monitor team performance against SLA/KPIs.
- Conduct regular one-to-ones, team meetings, and performance reviews.
- Ensure smooth execution of HR processes, including onboarding and all employee lifecycle processes.
- Drive continuous improvement initiatives to enhance efficiency and employee experience.
- Develop HR dashboards and reporting for all SLA/KPIs, monitoring regularly to identify areas for improvement.
- Oversee HRIS administration, ensuring data integrity and training HR team and managers on Workday functionality and best practices.
- Produce and analyse HR reports, providing insights to senior leadership to support strategic decision-making.
- Ensure adherence to employment legislation and company policies, maintaining confidentiality and data protection standards.
- Act as a key point of contact for HR queries from managers and employees, engaging and building strong relationships with senior stakeholders across the business.
Skills & Experience:
- Proven experience in HR operations management or a similar role.
- Strong leadership and people management skills.
- Working knowledge of HR Systems (Workday).
- Excellent organisational and time-management abilities.
- Knowledge of employment law and HR best practices.
- Strategic thinker with a hands-on approach.
- Strong interpersonal and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
What’s on offer?
A basic salary of £45,000-£50,000 dependent on experience
A robust benefits package consisting of:
- 25 days annual leave + bank holidays
- Pension – matched contributions to 5%
- Private Medical Insurance
- Group Income Protection – cover in cases of long term absence
- Group Life Assurance – death in service cover – 4x basic salary
- Cycle to work scheme
- GymFlex scheme
- Employee Assistance Programme
- Health Cash Plan
This is a hybrid opportunity, with the option to work from home twice a week.
If you can demonstrate proven experience in an HR operations role, as well as experience of managing a team, please get in touch ASAP as interview will commence at short notice.
Alternatively, for more information, please contact Helen Easter on 07710-690057, quoting ref. HE-FLK-781, or apply using the link below.
This vacancy is being advertised by Fólk Recruitment Ltd, an employment agency, in accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to equal opportunities and welcome applications from all suitably qualified individuals regardless of race, sex, disability, religion or belief, sexual orientation, or age.
